Shipping Policy

Shipping Policy – Glimmsy.com

At Glimmsy.com, we’re dedicated to delivering your purchases quickly, safely, and reliably. This shipping policy outlines how we handle order processing, delivery timelines, shipping rates, returns, and exchanges for purchases made on our platform.

Order Processing Timeline

We aim to dispatch your orders as swiftly as possible. Here’s what you can expect:

Domestic Orders (within India): Orders are processed within 1–2 business days and typically delivered within 3–5 business days post-processing.
International Orders: Processed within 1–3 business days, with estimated delivery between 9–13 business days, depending on the destination and courier.

Please note: Delivery times may vary due to factors such as customs checks, courier delays, or unexpected logistics issues. We partner with trusted carriers to ensure secure and timely deliveries both locally and globally.

Shipping Methods

We offer both standard and expedited shipping options. During checkout, the available methods and fees will appear based on your shipping address and selected products.

Shipping Coverage

Currently, Glimmsy.com offers delivery services across India. For inquiries about shipping to locations not listed, please reach out to our support team for assistance.

Shipping Charges

Orders above ₹499 qualify for free shipping.
For orders below ₹499, a nominal fee of ₹30 is applied.

Shipping charges are transparently displayed at checkout before you complete your purchase.

Estimated Delivery Duration

Domestic Deliveries: Typically completed within 4–7 business days.
International Deliveries: Generally, take 10–16 business days, depending on destination and carrier service.

Tracking Your Order

Once your package is shipped, we will send you a confirmation email along with a tracking number. You can use this number to monitor your delivery’s progress in real time.

Failed or Undeliverable Deliveries

If a package cannot be delivered due to an incorrect address or if it remains unclaimed, it will be returned to us. In such cases, please contact our support team to arrange a reshipment or refund.

Changes or Cancellations

Need to make changes to your order? Contact our support team before the order is processed or shipped, and we will do our best to accommodate your request.

Our Delivery Partners

We collaborate with reliable logistics partners to ensure smooth deliveries, including: Delhivery, Bluedart, DTDC, Ekart, India Post, Xpressbees-QXP, Shadowfax-SS, The Professional Couriers, and more.

Return & Exchange Policy

If your product is defective, damaged, or incorrect, you’re eligible for a free return or exchange. We will cover the return shipping in such cases.

To qualify for a return or exchange:

Return requests must be raised within 7 days of receiving the order.
The product must be in its original, unused, and unwashed condition.
Tags, labels, and protective coverings should be intact.
The item must be returned in its original packaging.
A clear unboxing video showing the product defect or issue is required to process damage or mismatch claims efficiently.

Non-Returnable Products

Some products are not eligible for return unless defective:

Innerwear
Sleepwear
Swimwear
Complimentary Gifts or Freebies

Refund Options

We offer flexible refund options based on your payment method:

Cash on Delivery Orders: Refunded via bank transfer.
Prepaid Orders: Refunded to the original payment method within 3 business days of receiving the returned item.
Coupon/Gift Cards: Refunded as a new gift code of the same value.