Terms and Conditions

Terms and Conditions – Glimmsy.com

Welcome to Glimmsy.com (“Glimmsy”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at glimmsy.com (the “Site” or “Service”). Please read these terms carefully before using our platform.

By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not accept the Terms in full, please discontinue use of our services immediately. Our Privacy Policy is also part of this agreement and explains how your personal data is collected and handled.

1. Acceptance of Terms

By continuing to access Glimmsy.com, you confirm that you understand and agree to be legally bound by these Terms and all applicable laws. These Terms apply to all users, including visitors, customers, vendors, and others who engage with the Site.

2. Communication and Notifications

By using Glimmsy.com, you agree to receive messages from us, including marketing emails, newsletters, product announcements, or updates. You may opt out of promotional messages at any time by clicking the “unsubscribe” link or contacting us at support@glimmsy.com.

Communication Consent

By engaging with our platform, you consent to receive messages via email, SMS, phone, or messaging platforms such as WhatsApp. Communications may be recorded or monitored for quality and training purposes.

Opt-Out

You may withdraw consent to marketing communications at any time. However, essential updates related to your purchases and account will continue to be sent.

3. Purchases and Payments

When placing an order on Glimmsy.com, you agree to provide current, complete, and accurate purchase and account information.

You represent that:

You are legally authorized to use the payment method provided.
All provided information is correct.

We use secure third-party services to process payments. By submitting your details, you authorize us to share necessary information with these providers. Glimmsy.com reserves the right to cancel or reject any order due to limited stock, payment issues, pricing errors, or suspected fraud.

4. Promotional Offers & Campaigns

Glimmsy may occasionally run promotional offers, giveaways, or contests. Each event may have its own terms. In case of a conflict between event-specific rules and these Terms, the event rules will take precedence.

5. Return and Refund Policy

We strive for customer satisfaction and provide a return policy aligned with product and seller conditions. The return policy is applicable for orders within India only.

Examples of eligible returns:

Incorrect product (size/color/variant)
Damaged or faulty item
Non-functional product

Return Conditions:

Returns must be initiated within 7 days of delivery.
Items must be unused, unwashed, and in original packaging.
Product tags must be intact.
An unboxing video showing the damage or issue is required.

Non-Returnable Items:

Innerwear, sleepwear, and swimwear (unless damaged on arrival)
Free gift items

Refund Methods:

Cash-on-Delivery: Bank transfer
Online Orders: Refunded to the original payment method within 3 business days of item receipt
Gift Cards: Refunded via equivalent-value voucher

We provide a return shipping label at no cost. No restocking fee applies.

6. Intellectual Property

All content and functionalities available through Glimmsy.com including design, code, visuals, and branding are the intellectual property of Glimmsy.com or its licensors and are protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute any content without prior written permission from us.

7. Copyright Infringement Policy

We respect intellectual property rights. If you believe any content on Glimmsy.com infringes upon your copyright, please notify us with a detailed complaint under the Digital Millennium Copyright Act (DMCA).

To report an infringement, please email support@glimmsy.com with:

Your electronic or physical signature
Description of the copyrighted work
The URL where the infringing content appears
Your contact details
A statement of good faith belief that the use is unauthorized
A declaration under penalty of perjury that your notice is accurate

Misuse of this process may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by law, Glimmsy.com shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site, including but not limited to data loss, unauthorized access, or service interruption.

9. Modifications to Terms

Glimmsy.com may revise these Terms at any time without prior notice. Updates will be posted on this page. Your continued use of the Service after changes are published constitutes your acceptance of the revised Terms.